Overview

This Shipping & Delivery Policy applies to all orders placed on the website operated by Dilipverse Innovation OPC Private Limited. We aim to deliver fresh, high-quality agricultural and organic products to our customers in a timely and safe manner.

Shipping Locations

Currently, we deliver orders within selected locations across India. Delivery availability depends on your delivery address and serviceability.

Order Processing Time

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on Sundays or public holidays are processed on the next business day.
• Perishable items may be dispatched on priority to ensure freshness.

Delivery Timeline

• Estimated delivery time is 2–7 business days from dispatch.
• Delivery time may vary based on location, weather conditions, and logistics partner.
• Remote or rural areas may require additional delivery time.

Shipping Charges

• Shipping charges, if applicable, will be clearly displayed at checkout.
• Free shipping may be offered on orders above a certain value.
• Any additional charges (if applicable) are non-refundable.

Packaging

All products are carefully packed to maintain quality and hygiene. Fresh agricultural products are packed using food-safe materials to preserve freshness during transit.

Delivery Issues

In case of delivery delays, damaged packages, or missing items, please contact us within 24 hours of delivery with supporting images or details.

Incorrect Address

Customers are responsible for providing accurate delivery details. We are not liable for failed deliveries due to incorrect or incomplete addresses.

Order Tracking

Once your order is shipped, tracking details (if available) will be shared via email or SMS.

Contact Us

For any shipping or delivery-related queries, reach out to us:

• Company Name: Dilipverse Innovation OPC Private Limited
• Email: support@dilipverse.com
• Phone: +91-XXXXXXXXXX
• Country: India

Last Updated: 06 Mar 2026